Articulate Rise 360
Bloom’s Taxonomy in Action: Enhancing Learning Objectives
Overview
Through my experience with coaching learning professionals as a learning team leader, I discovered that new learning professionals often struggle to write learning objectives that unambiguously represent the purpose of their courses and properly set expectations for their learners. Not only that, but I have coached many learning professionals who did not possess a background in learning and therefore had no prior knowledge or learning theory or models of practice.
Therefore, I created this Articulate Rise 360 course to cover the basics behind one framework, Bloom’s Taxonomy, and how the framework can be applied when writing concise, specific, and measurable learning objectives.
The course is desktop- and mobile-friendly and contains regular knowledge assessments and interactive sections to reinforce the content.
Bloom’s Taxonomy visual aids created by me within Adobe Illustrator. All other photo assets used were either sourced from the Articulate Content Library or Adobe Stock.
Active Listening for Great Customer Experiences
Overview
Active listening is one of the most crucial skills any customer-facing employee should possess to ensure customer satisfaction and to boost performance KPIs.
Through this Articulate Rise 360 course, customer service representatives can learn the basics behind active listening and apply it to real-world scenarios.
The course is desktop- and mobile-friendly and contains regular knowledge checks and interactive scenario-based activities to reinforce the content.
Images sourced from the Articulate Content Library and Adobe Stock.